1. What is your company's minimum order quantity?
Standard bearings are in stock. MOQ is 20–100 sets (based on size/specs). Bulk/long-term clients get flexible MOQ, better prices and guaranteed quality. Special needs negotiable.
2. Can you accept OEM and customization?
Yes, it's our core strength. Our R&D team and CNC equipment make non-standard bearings per your drawings/samples (size, seal, grease, precision, etc.). Send details for solutions and quotes.
3. Can I become your agent?
We welcome global agents. Benefits: full product line, competitive prices, technical support, market info, brand authorization. Eligibility depends on your experience, sales capacity and business plan. Submit company background & market plan via "Contact Us" for details.
4. Can you provide samples free of charge?
Standard samples: free, you pay shipping. Custom/high-value samples: fee refundable on qualifying orders.
5. Are you a factory or a trading company? We are a 20+ year manufacturer. Full production control ensures stable quality, timely delivery, and strong customization. We also have a professional foreign trade team.
6. What is the warranty period for your products?
12-month warranty (special terms for harsh conditions), starting from port departure. Covers material/manufacturing defects. ISO 9001 certified, with installation/usage guidance.
7. Can you tell me your delivery time?
In-stock standard goods: 7–15 days shipment. Custom/large orders: 30–45 days (per complexity). Exact date confirmed on order, with full follow-up.
8.Can you provide technical support?
Yes. Our engineers offer selection guidance, installation/maintenance advice, troubleshooting and after-sales solutions. Key focus: oil gap, operating conditions, installation, selection, maintenance.
9. Which international standards do your products meet?
Complies with ISO/ABEC (1/3/5/7) for dimension/precision; GCr15 steel for materials; ISO 9001:2015 for quality. SGS reports available on request.
10. What are the main product categories and market areas your factory produces?
Full range of rolling bearings, high-end ones (outer diameter 20–1000mm) included. Applications: textiles, steel, motors, pumps, mining, papermaking, elevators, agricultural machinery etc.